Week 9, #23 Summarize thoughts

I'm a member of the Virtual Services task team. It's been a treat to read everyone's blog and to read about their progress and other comments. The participants have already made us aware of some of things we did right and some of the things we could improve upon. I look forward to reading the last post of those who complete this program. I want to create a survey in SurveyMonkey to additional analysis.